Cancellation Right

Consequences of Contract Cancellation

In the case of an effective cancellation, any performance received by both sides shall be returned and possible benefits gained (e.g. interest) shall be released. Should you be unable to return the service and benefits (e.g. benefits from use) received in total or should you only be able to return them in part or in a deteriorated condition, you shall be required to provide compensation.

 

You are obliged to provide compensation for benefits from use and deterioration of the goods only if the benefits or deterioration are a result of handling the goods for uses beyond reasonable verification of features and function. “Verification of features and functions” refers to the testing and sampling of the relevant goods as would be feasible and reasonable in a retail shop. Goods consignable by parcel shipment are to be returned at our risk. You shall be liable for the costs for return shipment if the received goods correspond to the goods ordered, and if the cost of the returned goods does not surpass EUR 40, or if you have not made payment or contractually agreed part-payment at the time of cancellation. In all other cases, the return of the goods will be free of charge to you.

 

Goods not consignable by parcel shipment shall be picked up at your delivery address. Obligations for the repayment of payments must be fulfilled within 30 days. The 30-day term begins for you at the time of dispatch of your cancellation or goods, and for us with their receipt.

 

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