Return or replacement of items from foreign countries
If you are not completely satisfied with your order, please send the unused item/s in their original condition back within 14 days after receiving them. As soon as we have received the items, we will reimburse you for the article or, if desired, replace it with another article in a different size or color.
The shipping costs will only be refunded, if the cancellation period of 14 days is met or the article is defective and the product price is completely refunded. Please mail the package from the post office nearest to you and send the receipt showing the actual shipping costs to the following email address: [email protected].
Please take notice:
Until the article has been delivered to us, the customer has full responsibility for it. We recommend to use a delivery service or shipping company that insures the value of the merchandise.
Shipping costs must initially be paid by the customer.
Please allow up to 14 working days for the package to be delivered to us, if you are not using an express service.